AI chats and extra packs
How Rachel's monthly chats are counted, and how to add more.
In Salescom: Settings > Billing > Rachel
Each plan includes a number of AI chats a month: chats where Rachel answers your customers. Starter has 300, Growth 1,000 and Business 3,000.
Go to Settings > Billing to see how much you've used. If you run low, press Buy more credits to add a pack of 500 more chats.