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Guides for setting up Rachel, connecting your channels and selling from one inbox.
Quick start
Set up your workspace and get Rachel answering customers.
6 articlesInboxes and channels
Connect WhatsApp, Instagram, Facebook, website chat, SMS and email.
7 articlesRachel and FAQs
How the AI sales assistant answers, negotiates and hands chats to your team.
11 articlesCatalog
Products, prices, photos and the rules Rachel sells by.
5 articlesConversations
Reply, assign, label and close chats with your team.
7 articlesTeam and assignment
Invite salespeople and decide who gets each new chat.
4 articlesReports and Dashboard
See leads, waiting chats, and how Rachel and your team are doing.
3 articlesCampaigns
Send messages first on website chat, SMS and WhatsApp.
3 articlesSettings
Workspace, labels, custom fields, automation and integrations.
8 articlesBilling
Your plan, payments and AI chats.
2 articlesCan't find what you're looking for?
Ask Rachel from the help button inside Salescom, or chat with our team.