Set a lowest price or allowed discount
Tell Rachel how far it can go when a customer haggles.
In Salescom: Catalog > (a product) > Sales guidance
Rachel negotiates only within the rule you write on each product.
- Open Catalog and edit the product.
- In Sales guidance, write the rule in plain words. For example:
- "Accept offers of 4,500 or more."
- "Up to 5% off if they buy two."
- "Fixed price; do not negotiate."
- Save.
With no rule, Rachel sticks to the listed price.
What to highlight
Product response guidance is for what Rachel should mention about the product, such as "Mention the 6-month warranty" or "Say it's UK-used, grade A".