Invite team members

Add your salespeople and choose what they can see.

In Salescom: Settings > Team members

  1. Go to Settings > Team members.
  2. Press Add and enter their name and email.
  3. Choose a role:
    • Administrator: sees everything and can change settings.
    • Agent: sees chats in the inboxes they belong to.
  4. Choose their inboxes. All inboxes are ticked by default.
  5. Send the invite. They get an email to set their password.

If a team member isn't in any inbox, the list shows "Not in any inbox", because they won't get chats.

Can't find what you're looking for?

Ask Rachel from the help button inside Salescom, or chat with our team.