Add your first products
Rachel can only quote prices and stock for products that are in your catalog.
In Salescom: Catalog
Rachel only talks about products that are in your Catalog, with the prices and stock you set there. A product with no price is one Rachel can't quote, so it hands the chat to your team instead.
- Open Catalog in the sidebar.
- Press Add product and fill in the name, price, currency and stock.
- Add a description, a photo and, if you negotiate, a pricing rule under Sales guidance.
- Save.
Got many products? Upload them from a CSV instead.
Start with the products customers ask about most. You can add the rest later.