Tell Rachel about your business
Write a short description of your shop so Rachel can introduce it properly.
In Salescom: Rachel > Profile
Rachel answers better when it knows who you are.
- Open Rachel in the sidebar and go to the Profile tab.
- Add your business name.
- In About your business, write a few lines: what you sell, who your customers are, and where you are.
- Press Save, then Publish.
A saved draft isn't used with customers until you publish it. See Publish changes.
What to write
Keep it plain, as if you were telling a new salesperson about the shop. For example: "We sell new and UK-used phones and laptops from our shop in Accra. Most customers are students and young professionals. We deliver across Ghana."
Prices, stock and product details don't go here. Rachel reads those from your Catalog. Policies like delivery and returns go in FAQs.