Set business hours
Tell customers when your team is around.
In Salescom: Settings > Inboxes > (an inbox) > Business hours
- Go to Settings > Inboxes and open the inbox.
- Open Business hours and turn them on.
- Set the hours for each day and your time zone, and save.
You can also write a message customers see when they write outside these hours.
Your opening hours for customers' questions ("what time do you close?") come from your FAQ answer, so keep that in step. See Answer the standard FAQs.